Family Support Sessions
Support for understanding and working together as a family
These sessions focus on how things are working within your family, particularly where there are differences in communication, understanding, or expectations. The aim is to create space to talk things through together and develop a shared understanding of what may be helpful.
They can be used at any point — whether you are early in exploring concerns, following a diagnosis, or managing ongoing challenges.
Virtual
Sessions
60-90 min
Per Session
Family-Centered
All neurodivergent profiles
£180 for 60-90 Minutes
Every family’s situation is different. Sessions are shaped around what feels most important to explore together — whether that’s improving communication, working through specific challenges, or developing a shared understanding of what is going on.
Family Support can be used at any stage. Some families access this early on, others alongside assessment or after a diagnosis, and some return at key points when new challenges arise.
How Family Support Sessions Work
Because every family's situation is unique, this service works a little differently to our standard assessments. Here's what to expect.
Submit an Enquiry
Fill in the short form below with your details and a little background on what you'd like support with.
Clinician Call-Back
A clinician will call you to discuss your family's needs and help plan a session that works for you.
Confirm & Pay
Once we've agreed the approach, payment is taken upfront in line with our standard terms to secure your session.
Attend Your Session
We'll schedule your 60-90 minute session at a time that suits you, virtual or in person.
Where support fits in your journey
Family Support can be used at any stage. Some families access this early on, others alongside assessment or after a diagnosis, and some return at key points when new challenges arise.
Initial Support
Not sure what the next step might be? Initial Support sessions offer practical, neurodiversity-informed guidance to help you think things through and explore what may be helpful.
Specialist Assessment
A thorough but flexible assessment in a calm, autism-friendly environment, using NICE-aligned approaches and providing a clear, accessible report.
Family Support
Family Support can be used at any stage. Some families access this early on, others alongside assessment or after a diagnosis, and some return at key points when new challenges arise.
How can this session help your family?
Sessions are shaped around what feels most important to explore together.
Understanding each other
Developing a shared understanding of different perspectives and experiences within the family.
Improving communication
Finding ways to talk things through that feel manageable for everyone.
Working through difficulties together
Exploring patterns within the family and finding approaches that feel more helpful.
Supporting day-to-day situations
Looking at practical challenges such as routines, school, or transitions as a family.
All support includes:
A structured space
A structured space to talk things through together, supported by a clinician.
Session summary
A written summary to support reflection and help you return to key points.
Practical approaches
Ideas tailored to your family’s situation that can be explored between sessions.
Example: How family support can be used in practice
This example is based on anonymised work with families.
A family we supported
Online
For some families, a single session can be helpful in creating clarity and improving communication. Others may choose to return at different points as new situations emerge.
The situation
The family sought support as they were finding it difficult to work things through together at home. There were differences in how each family member understood the situation, and communication was becoming increasingly strained.
Our work together
The session focused on creating space for the family to talk things through together, with support to understand each other’s perspectives more clearly. This included exploring how the child was experiencing different situations, alongside how parents were interpreting and responding to these. Attention was given to patterns of communication within the family and how these could be adjusted to feel more manageable for everyone.
The outcome
Following the session, the family reported a clearer shared understanding of what was contributing to different challenges and how they might approach these together. This supported more productive conversations at home and helped the family feel more confident in responding to situations as they arose.
For some families, a single session can be helpful in creating clarity and improving communication. Others may choose to return at different points as new situations emerge.
What Families Say
Reflections and feedback from people our clinicians have offered Family Support.
"It felt like a space where we could be honest without feeling judged. That made it easier to start trying different approaches."
Rich (Parent)
"It helped us understand why our child responds in the way they do. Things that used to feel confusing now make more sense."
Kamran
"It gave us a way to talk things through together. We understand each other better now, which has made a difference day to day."
Rick & Carly
Request a Family Support Session
Tell us a little about your family and what you'd like support with. A clinician will call you back to discuss your needs and arrange a session that works for you.
No payment required at this stage
Call-back usually within 2 working days
Your information is held confidentially
Before you book:
- Cancellations require 48 hours' notice to be eligible for a reschedule.
- Session bundles are subject to our Refunds Policy — once a bundle has started, refund rights may be limited.
- Group programmes may require a non-refundable deposit.
- Support sessions are not emergency or crisis support. If you need urgent help, contact NHS 111, your GP, or call 999.
- Sessions are individual unless family or group support is expressly booked.
Still Unsure? Let's Talk It Through
Not ready to submit an enquiry yet? Request a call back and one of our team will get in touch to answer your questions, no commitment needed.
Frequently Asked Questions
Common questions about our family support services.
This session is for families who would find it helpful to talk things through together, particularly where there are differences in understanding, communication, or expectations. It can be useful at any stage, whether you are exploring concerns, following a diagnosis, or managing ongoing challenges.