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hummPayment Option

Spread the cost with Humm

The Neurodiversity Service offers Humm as a payment option for eligible clients. Humm may allow you to spread the cost of selected assessments or support services over 3, 6, 9 or 12 monthly payments at 0% interest, with no application fee and no account fee, subject to approval and Humm’s own terms.

Finance is provided by Humm. The Neurodiversity Service is not the lender and does not make credit decisions.

Family discussing payment options

Apply at checkout

Subject to Humm approval

What is Humm?

Humm is an independent finance provider. If you choose to apply for Humm finance, your finance agreement will be with Humm. The Neurodiversity Service does not decide whether your application is approved and cannot change Humm's eligibility checks, repayment terms or credit decisions.

Why a payment plan might help

Spreading the cost of an assessment over manageable instalments can make accessing the right support more achievable.

Flexible Repayments

Pay over 3, 6, 9 or 12 monthly payments at 0% interest, with no application fee and no account fee, subject to Humm approval.

FCA-Regulated Lender

Humm is authorised and regulated by the Financial Conduct Authority.

Apply at Checkout

Select Humm during booking and complete a short application. Your booking is confirmed once Humm approves and we receive confirmation.

Indicative monthly costs

The figures below are illustrative examples only. Your actual monthly payment will depend on the service price at time of booking, the term Humm offers you, and Humm's own approval and terms.

ServiceTotal3 months6 months9 months12 months
Child Autism Assessment£2,500£833/mo£417/mo£278/mo£208/mo
Adult Autism Assessment£1,950£650/mo£325/mo£217/mo£162.50/mo
ADHD Assessment£1,550£517/mo£258/mo£172/mo£129/mo
Cognitive Assessment£950£317/mo£158/mo£106/mo£79/mo

Figures are simple arithmetic illustrations of dividing the total service cost across the term shown. They do not constitute a quote, do not include any fees Humm may apply, and do not guarantee approval, interest rate or term. The actual finance offer presented to you at Humm's checkout is the binding figure.

How it works

A simple step-by-step process.

1

Choose an eligible service

Select an assessment or support service that supports Humm finance.

2

Select Humm at checkout

Choose "Spread the cost with Humm" during the booking flow.

3

Complete Humm's application

You'll complete a short online application with Humm, including a credit check.

4

Booking confirmed on Humm approval

Your booking is confirmed only once payment or finance approval has been completed and confirmed by us.

Important: Humm pending status does not confirm your booking. We will only progress your service once approval/payment is confirmed.

Eligibility Requirements

  • Be at least 18 years old
  • Be a UK resident
  • Have a UK bank account with a valid debit card
  • Have a regular income
  • Pass Humm's credit check

Finance is provided by Humm, who are authorised and regulated by the Financial Conduct Authority. Approval and final terms are at Humm's discretion.

About our assessment fees

Our assessment fees relate to the clinical assessment process, clinician time, preparation, multidisciplinary review, report production and feedback. They do not guarantee a particular diagnosis, recommendation or outcome. Choosing Humm does not change the clinical assessment or support process in any way.

Refunds and cancellations

If you pay using Humm and a refund is approved under our Refunds, Cancellations and Rescheduling Policy, the refund may need to be processed through Humm. This may affect how your Humm account is adjusted.

Complaints and disputes

For clinical or service issues, contact us first via our Complaints Policy. For finance, repayments or credit issues, you may also need to contact Humm directly.

Privacy and data

We and Humm may share limited information needed to identify the transaction, process payment, manage refunds and handle disputes. We do not routinely share clinical records or health information with Humm.

Frequently asked questions

Common questions about Humm finance and our service.

No. Humm is an independent finance provider and makes all approval decisions. To apply, you must be at least 18, a UK resident, have a UK bank account with a valid debit card and a regular income. Humm will carry out a credit check as part of the application. Approval is not guaranteed and is at Humm's discretion.

More about Humm

The embed below shows Humm's customer information. If it does not load, you can visit Humm directly.

Have questions about payment plans?

Our team is here to help you understand your options and find a payment solution that works for you. Get in touch today. No pressure, just helpful guidance.

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